At Slash Coffee Roasting Co., we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
1. Information We Collect
1.1 Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Place an order for our products
- Create an account on our website
- Subscribe to our newsletter
- Participate in our community features (Blind Date, Friendship Booth, etc.)
- Contact us for customer support
- Enroll in Slash Coffee Academy courses
This information may include:
- Name and contact details (email, phone number, address)
- Payment information
- Account credentials
- Preferences and interests
- Any other information you choose to provide
1.2 Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device, including:
- IP address
- Browser type and version
- Operating system
- Pages visited
- Referring website addresses
2. How We Use Your Information
We use the information we collect for the following purposes:
- Order Processing: To process and fulfill your orders, including payment processing and delivery
- Account Management: To manage your order
- Communication: To send you order confirmations, updates, and respond to your inquiries
- Service Improvement: To analyze usage patterns and improve our website and services
- Community Features: To facilitate connections through our Blind Date, Friendship Booth, and other community programs
- Legal Compliance: To comply with legal obligations and protect our rights
3. Information Sharing and Disclosure
We do not sell your personal information to third parties. We may share your information in the following circumstances:
- Service Providers: With trusted third-party service providers who assist us in operating our website, processing payments, or delivering products
- Legal Requirements: When required by law or to protect our rights and safety
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- With Your Consent: When you explicitly agree to share your information
4. Community Features
Our website offers community features such as Blind Date, Friendship Booth, Coffee and Ideas, and Together and Happy. When you participate in these features:
- Information you post (sticky notes, ideas, etc.) is visible to other users
- You control what information you choose to share
- We recommend not sharing sensitive personal information publicly
- You can contact us to remove your posted content at any time
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookie preferences through your browser settings.
7. Your Rights and Choices
You have the right to:
- Access: Request access to the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Opt-Out: Unsubscribe from marketing communications at any time
- Data Portability: Request a copy of your data in a portable format
8. Children's Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Slash Coffee Roasting Co.
Email: kawsarmiahstdnt@gmail.com
Website: www.slashcoffeebd.com
12. Consent
By using our website and services, you consent to the collection and use of your information as described in this Privacy Policy.